GAC Launches WhatsApp Service to Receive Feedback

The General Authority of Customs (GAC) stressed on the importance of providing the best services to customers and in this context, it devoted “WhatsApp” service to receive comments and inquiries and respond to them round the clock, and also called for completing all transactions submitted to the customer service center through e-mail.

GAC announced that it suspended public visits to its customer service offices, and that it continued to receive requests for individual services online. GAC also activated communication platforms and online accounts for clients, as an email has been allocated for individuals to raise their requests throughout the day.

Source: Government of Qatar

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